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firewall configuration

Zone Alarm

  1. In your Windows desktop, click on Start>Programs> Zone Labs.
  2. Select Zone Alarm Pro . The ZA icon appears in your system tray near the clock.
  3. Right-click on the ZA icon and choose Restore . This will bring up the Zone Alarm Control Panel.
  4. On the right hand side, click on Programs . You will now see a list of program names. You want to scroll down the list until you see PropelAC.exe in the list.
  5. To allow access to the Web Accelerator program, click on each question mark in the row next to PropelAC.exe and choose allow from the menu. Once you have changed them all to allow , you should have green check marks in place of the question marks.
  6. Close the ZA control Panel.
  7. Start Web Accelerator if it is not running. Go to Start > Programs > Web Accelerator and choose Start Web Accelerator . You will now see the Web Accelerator Icon appear near your system clock.

Note: Using Web Accelerator with Zone Alarm Pro will result in pages only partially loading and then stopping ("timing out"). This issue has been fixed by Zone Labs. Please upgrade to Zone Alarm Pro version 4.5.xxx.xxx or later.

Norton Personal Firewall 2003

When you first install and run Web Accelerator, you will receive several security warnings.

One warning in particular will have the title Program Control along with "Medium risk - PropelAC.exe is attempting to access the Internet. What would you like to do?"

Below this, it will give you the default setting of Block in a pull down menu. To allow access to Web Accelerator, you must change this to Permit and then click OK .

This message will come up a few more times and you need to perform the exact same steps on each one.

If for some reason, you have blocked 'Access to Web Accelerator' and are not able to surf the Internet after installing Web Accelerator, you will need to manually configure access to Web Accelerator. To do this, perform the following steps:

  1. Right click on the Norton Personal Firewall Icon in your system tray near the clock.
  2. From the menu, click on Norton Personal Firewall . This will open the Norton Security Center.
  3. Click on Personal Firewall .
  4. On the right hand side of the window, click on Configure .
  5. Click on the Program Control tab.
  6. Scroll down the list of programs and select PropelAC.exe .
  7. Click on Block All in the pull down menu and change it to Permit All
  8. Click on OK .
  9. Start Web Accelerator if it is not running. Go to Start > Programs > Web Accelerator and choose Start Web Accelerator . You will now see the Web Accelerator Icon appear near your system clock.

Norton Internet Security 2003

When you first install and run Web Accelerator and you have Norton Internet Security 2003 installed, you will receive several security warnings.

One warning in particular will have the title, Program Control along with "Medium risk - PropelAC.exe is attempting to access the Internet. What would you like to do?" Below this, it will give you the default setting of "Block" in a pull down menu.

To allow access to Web Accelerator, you must change this to Permit and then click on the OK button. This message will come up a few more times and you need to perform the exact same steps on each one.

If for some reason, you have blocked 'Access to Web Accelerator' and are not able to surf the Internet after installing Web Accelerator, you will need to manually configure access to Web Accelerator. To do this, perform the following steps:

  1. Right click on the Norton Internet Security icon in your system tray near the clock.
  2. From the menu, click on Norton Internet Security . This will show you the Norton Security Center.
  3. Click on Personal Firewall .
  4. On the right hand side of the window, click on Configure .
  5. Click on the Program Control tab.
  6. Scroll down the list of programs and select PropelAC.exe .
  7. Click on Block All in the pull down menu and change it to Permit All .
  8. Click on OK .
  9. Start Web Accelerator if it is not running. Go to Start > Programs > Web Accelerator and choose Start Web Accelerator . You will now see the Web Accelerator Icon appear near your system clock.

McAfee Personal Firewall Plus

When you first download and install Web Accelerator, you will get a security warning from McAfee Personal Firewall in a red window entitled, Application wants to Access the Internet , along with "The program PropelAC.exe is requesting to access the Internet. Do you want to allow it?" In the section below, the option, "I want to ..." gives the choices of:

  • "Grant Access"
  • "Block All Access"

Select Grant Access . If you choose Block All Access you will not see the Web Accelerator icon appear and your cursor will display an hourglass flashing on and off. You will still be able to connect to the Internet and access menus; however, you will be unable to browse any web sites.

You will need to manually configure access to Web Accelerator. To do this, perform the following steps:

  1. Right click on the McAfee Security Center icon and choose Personal Firewall from the menu.
  2. Choose View Applications from the sub-menu.
  3. In the list of applications, select PropelAC.exe .
  4. Under Change Permission to... Click on Allow Full Access .
  5. Close the McAfee Security Center window.
  6. Important! Restart Web Accelerator. Go to Start > Programs > Web Accelerator and choose Start Web Accelerator .
  7. Now try browsing to a few different web sites and you should be successful. Once you are able to browse the Internet using MS Internet Explorer, go to the Start > Programs > Web Accelerator and choose Start Web Accelerator . You will now see the Web Accelerator icon near your system clock. Try browsing to different web sites and you should see the arrows moving back and forth on the Web Accelerator icon indicating acceleration.