overdue invoices
Why have I received an overdue invoice?
An overdue invoice is sent when the automatic Direct Debit or Credit Card payment function fails or is rejected by your bank, and payment could not be initiated. Reasons for this could be as follows:
- Incorrect details
- Insufficient funds
- Account or credit card expiry
When you receive an overdue invoice, the account must be paid immediately. In this event, iiNet will re-attempt to debit the same facility in 3 days time. If our second attempt is rejected, then iiNet will suspend your service and notify you by email of this fact.
Log into toolbox to check your payment details and fix the problem. You can also initiate the payment yourself via toolbox.
Checking and altering payment details in toolbox :
Pay now in toolbox :
